Call Center Tier 1 - Manpower

Hiring Event!!

Manpower will be recruiting “live” on Monday, April 8th from 10 am – 12 pm at RochesterWorks located on 255 North Goodman Street, Rochester NY 14607.

If interested, please make sure to come in and meet Manpower recruiters in person for an opportunity to be pre-screened.

 

What is the job?

  • Teach or instruct work-related subjects to students who have graduated or left high school.
  • Includes correspondence school instructors; industrial, commercial and government training instructors.
  • Teaching may take place in public or private schools whose primary business is education or in a classroom associated with an organization whose primary business is other than education.
  • Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Responds to inquiries and requests for assistance with an organization's computer systems or PCs.
  • Logs calls, identifies problems, troubleshoots and provides advice to assist users through standard scripts or checklists.
  • Coordinates with level 2 or higher IT resources to resolve problems if necessary.
  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
  • Reset passwords.

 

What you bring to the job?

  • Previous call center experience
  • Open Availability**
  • Great attitude
  • High School Diploma or equivalent
  • Ability to pass Background Check

 

HOW TO APPLY:  Email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.


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