Customer Experience Coordinator - TJ Maxx

Job Description:

Responsible for operational controls at the front-line, service desk, layaway, and jewelry. Ensures front-line Associates provide prompt, courteous, and knowledgeable service to all customers. Resolves customer service issues appropriately and competently. Audits and approves all necessary front-line paperwork. Responsible for training and developing store Associates on customer service standards, register procedures, and proper front-line procedures and controls.

 

Responsibilities Include:

  • Ability to work a flexible schedule, including nights and weekends
  • Professional appearance
  • Solid customer service skills and experience
  • Excellent verbal and written skills
  • Ability to make timely decisions under challenging circumstances
  • Strong organizational skills, attention to detail
  • Leadership, takes ownership, can direct others
  • Self-motivated, works quickly and efficiently on multiple tasks
  • Responsible, dependable, and honest

 

HOW TO APPLY Online at: http://www.tjx.com/careers/


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