Willow Domestic Violence Center


The Counseling Center Counselor is a key member of the WILLOW DOMESTIC VIOLENCE CENTER team, embracing the values of Willow (Respect, Survivor-Centered, Inclusion, Trust and Collaboration) The Counseling Center Counselor will provide a safe, welcoming and professional experience for people using Willow services. The Counselor will partner with clients on their journey and provide trauma informed counseling, solution-focused options and safety planning.  The candidate will facilitate community groups weekly, and act as a resource for the community members and partner agencies.



  • Provide solution-focused trauma-informed counseling to survivors of domestic violence.
  • Facilitate the Counseling Center intake process for new referrals to the program.
  • Facilitate weekly support and educational groups for survivors of domestic violence using evidence based models to assist clients through their journey to heal.
  • Provide support to program volunteers and interns, as needed.
  • Partner with clients in safety planning as it pertains to their own vision of safety
  • Stay current on community resources to assist clients with housing, food, transportation and safety.
  • Advocate for clients on issues pertaining to domestic abuse and make appropriate referrals (i.e. legal, financial, housing, health).


  • Prepare all appropriate documentation as required by funding agencies in adherence with their guidelines.
  • Prepare necessary monthly Counseling Center reports and documentation as required by funding sources in a timely and accurate manner.
  • Prepare and submit any necessary internal agency documentation to appropriate department.


  • Assist the Hotline when needed — providing crisis and supportive counseling, information, referrals, and safety planning over the telephone.
  • Participate in all Counseling Center and agency meetings and training’s.
  • Attend community training and conferences to enhance knowledge of domestic violence and the impacts of abuse.
  • Provide client transportation to and from valid appointments when needed.
  • Participate in community meetings as required.
  • Document all hotline calls following the agency’s procedures.
  • Complete all job functions ethically and in a culturally competent manner.
  • Any other duties as may be assigned.


  • Master’s Degree in Social Work or related field, MSW or MS in counseling preferred.
  • A minimum of one-year experience in individual and group counseling.
  • One year experience in domestic violence, sexual assault and/or trauma and crisis work.
  • Leadership Skills, including the ability to oversee staff and supervise interns.
  • Bilingual English/Spanish preferred
  • Excellent written/oral communication and computer skills (Microsoft Office suite, including Excel) required.
  • Ability to work with multiple agencies and systems in a professional manner.
  • Solid understanding of confidentiality and ability to utilize appropriate discretion.
  • Adaptable and flexible.
  • Available to work nights and weekends.
  • New York State Driver’s License not in jeopardy of being revoked.

To apply for this job email your details to HR@willowcenterny.org

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