Villa of Hope


Under the general direction of the Transportation Coordinator, the Residential Transporter is primarily responsible for transporting and providing support as requested to clients for medical appointments, family time, and to community resources; provides quality care and supervision for clients assigned, carrying out the treatment plan designed for each client; Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan.

• Exercises full compliance with Agency code of conduct, all Agency policies and procedures and Federal and State laws and regulations.
• Exercises full compliance with the Justice Center’s Code of Conduct for Custodians of People with Special Needs.
• Follows the Agency Emergency Preparedness Plan and any other safety actions necessary as they arise.
• Transports clients and provides support as requested to clients for medical appointments, family time.
• Documents daily interactions with clients and maintains daily record in transport logs for each client
• Provides individual and group supervision and accounts for all youth in care at all times
• Reads and becomes familiar with program policy manual.
• Attends required scheduled trainings.
• Participates in on-going training and staff development provided by the Program and/or Agency.
• Demonstrates, promotes and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and Agency cultural activates.
• Develops relationships with each client to promote healthy growth and development.
• Utilizes relationships to help clients cope more effectively in the world which they live.
• Communicates concerns regarding client interactions with respective Social Worker.
• Understands and utilizes tools available when purchasing clothing for clients.
• Assists management in the delivery of the Sanctuary Model aligning operational areas with values of the model.
• Sets behavioral limits for clients while out in the community.
• Understands treatment team procedures and translates them into daily life situations for clients.
• Facilitates Community Meetings with the clients and staff.
• Attends, and participates in the treatment team process when available.
• Coordinates the delivery of prescribed medications when transporting a client to a home visit.
• Facilitates relationships with community resources, (i.e. job, school, etc.) in order to monitor behavioral and social progress of the clients in the residence.
• Perform other similar duties requiring comparable skills utilizing the Sanctuary Model Guiding

EDUCATION: A.A.S. Degree preferred; H.S. diploma or equivalent required.

EXPERIENCE: One year experience working with children directly or equivalent.

• Strong interpersonal skills with youth, families, staff, and stakeholders
• Exemplary written and verbal communication skills
• Exceptional organizational skills and ability to balance competing demands on time and resources
• Ability to form, lead, and participate effectively on teams
• Creative problem solving.
• Commitment to quality improvement
• Microsoft Outlook, Word, and Excel.


• Valid NY State Driver’s License required.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following lists physical demands an employee will perform on a regular basis: limited standing, walking; work primarily done sitting in vehicle transporting clients to home visits or medical appointments.

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