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Careers at RochesterWorks

The work that we do right now should contribute to good jobs, a stronger economy, and a better quality of life for every Monroe County resident.

  • Help youth and adult workers of all types to advance in their careers.
  • Support businesses as they seek to hire, train, and promote a more diverse, more inclusive workforce.
  • Lead by example by striving for equitable outcomes for the people we serve and the people who work for us.

Employee Benefits

What We Offer






Current Openings

Career Services Advisor

Career Services Advisor

Job Description: Provides career counseling and comprehensive assessment services to prepare customers to enter employment or training and provides training services (ITAs and TAA) to eligible customers.

Functional Team: Comprehensive Assessment and Skill Development

Major Responsibilities: 

  • Guides customers through the career exploration process; evaluates abilities, interests, and personality characteristics using tests, assessment tools, interviews, and professional sources.
  • Provides information on Trade act, training, education and community resources and provides guidance on selection of training and academic programs; writes and managing waivers, vouchers, and training accounts for eligible customers.
  • Works with customer to develop a comprehensive employment plan in preparation for employment and training.
  • Provides advice and guidance to job seekers regarding the job search process and occupational choices in the context of local labor market.
  • Assesses customers for program and service eligibility and ensures customers are registered for appropriate program (WIA Adult/DW, Vet, TAA.)
  • Validates data elements required for applicable program and registration level and documents appropriately in the One Stop Operating System (OSOS.)
  • Documents services provided to customer in OSOS.  
  • Provides ongoing case management and follow-up services to TAA and training customers including obtaining certification of completion post-training.
  • Maintains accurate and thorough customer file (hard-copy) records.
  • Participates in outreach activities, employer recruitment events and job fairs.
  • Collaborates with RochesterWorks system partners and community agencies to deliver services and make appropriate referrals for employment support services and training services.
  • Stays current regarding occupational, educational, and labor market information in order to assist customers in determining and carrying out vocational and educational objectives.
  • Works with staff and management as a team to meet enrollment, expenditure, employment, retention, earnings, and credential performance goals.
  • Assists in special projects and other duties as required.


  • Bachelor’s Degree with two years related experience, Masters Degree preferred.
  • Experience in working with diverse populations in a fast paced environment.
  • Outstanding verbal and written communications and organization skills. Attention to detail is critical for this position.
  • Ability and extremely flexible to work in various departments of the organization as needed.
  • Develop effective working relationships and work well as part of a team to achieve organizational goals.
  • Excellent time management skills and ability to complete paperwork and data maintenance in a timely fashion.
  • Proficient in MS Office and OSOS is a must.
  • Knowledgeable regarding local occupational, educational, and labor market information.


Ready to apply? Email resumes to vtcarter@rochesterworks.org.  Please state the job title in the subject line of the e-mail. 

Deadline: Wednesday, August 31, 2022


RochesterWorks! is a proud member of the Rochester-Monroe Anti-Poverty Initiative (RMAPI) Level Up program. 

A Level Up Champion is an employer that has taken the first step toward wage equity by instituting a $15 or higher starting wage within their organization. This commitment demonstrates their investment in their employees and is one way they are doing their part to address poverty in the Greater Rochester Area.

RochesterWorks, Inc. is an Equal Opportunity Employer.

RochesterWorks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.



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100 College Avenue, Suite 200 | Rochester, New York 14607

585-258-3500  |  English TTY 800-662-1220  |  Español TTY 877-662-4886