RochesterWorks One-Stop Career Center provides career-related opportunities for job seekers of all kinds. We offer career advising, training grants, workshops, and more, all to support you on your career journey. Whether you are just starting out, looking to upskill in your current job, or maybe thinking of changing careers all-together, our caring and knowledgeable staff is here to help you take that next step. See what RochesterWorks can do for you!
Adult services
One-Stop Adult Career Center
At our One-Stop career centers, you can receive assistance with your resume, job search, career transition, professional development, and more from a Career Services Advisor either one-on-one or as part of group through one of our popular workshops or programs for job seekers like you!
Adult Services
Adult Services
If you’re a job seeker feeling stuck in your job search or an employer stalling out on how to recruit and retain qualified workers, the RochesterWorks Shift Program gives you the tools to shift forward with confidence. Join us for an information session to learn more about moving from surviving to thriving in your workplace!
RochesterWorks offers up to $6,000—via WIOA—for Monroe County residents or dislocated workers pursuing in-demand training.
RochesterWorks supports job seekers with disabilities—providing tailored accommodations, coaching, and employer outreach.”
RochesterWorks’ Enhanced Recovery Services helps adults in substance‑use/mental‑health recovery earn credentials, internships & jobs.
RochesterWorks hosts 60–90 min interactive workshops on job readiness, career exploration, self‑employment & more.
RochesterWorks’ online training offers 24/7 self-paced courses and live Zoom workshops for career development.
RochesterWorks offers career advising for adults—goal-setting, skill mapping, job search planning & personalized support.
RochesterWorks’ 5‑Step Rapid Employment program gives job seekers one-on-one coaching, skills prep & placement support.
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Information & Resources
Career Center Registration
RochesterWorks uses this form to register new customers. To comply with the federal reporting requirements for Workforce Innovation and Opportunity Act (WIOA) programs, we must collect personal information about our customers. Information you provide is used only for purposes directly related to WIOA, and all New York State Career Centers follow federal guidelines on handling and protecting your information.
Customer Eligibility Survey
The information on this form helps us determine whether you qualify for any other Workforce System programs or services. All information you provide to us is kept confidential and only be used to determine further program eligibility, reporting requirements under the Workforce Innovation and Opportunity Act, and affirmative action policies. This form is provided to serve customers better, but it is entirely voluntary.
Registration Appointment: Initial Skills Assessment
An initial skills assessment is the first step to using RochesterWorks’ free services. During this session, a Career Services Advisor will help you register in our system, issue an NYID number, and open access to all of RochesterWorks’ resources. Information about what to expect at your appointment is listed below. Visit here to make your appointment online or call us at 585-258-3500 set one up.
First, the Career Services Advisor will review your customer intake forms:
- Registration
- Customer Eligibility Survey
- Verify date of birth – a state-issued ID or benefits card is required
- Offer a voter registration form
- Verify selective service registration, if applicable
- Discuss current employment status and review work history and education
Next, you’ll discuss your current work search and career activities:
- How you’ve been searching for work
- Your skills and experience
- Your resume
- Your goals, priorities, and challenges
Then, you’ll be guided through a variety of resources and action items:
- Job search resources available through RochesterWorks and the NY Department of Labor
- Career exploration resources
- Career interest assessments, if applicable
- Recommendations for RochesterWorks workshops based on your needs and goals
Selective Service Status
Selective Service Status Information Request
Individuals whose status cannot be verified online must use this form to verify their registration with the Selective Service System. The law requires that men register with Selective Service within 30 days of their 18th birthday. Late registrations are accepted until a man turns 26.
- Selective Service Status Information Request Letter | PDF
- Print, fill out and sign the request and mail it to:
ATTN: SIL
PO Box 94638
Palatine, IL 60094-4638
Specialized Services Programming
Skills, Training & Experience Program (STEP)
The Monroe County Skills, Training, & Experience Program (STEP) is a joint initiative between RochesterWorks and Monroe County (NY). STEP provides individuals with the skills and experience needed to get a job and become self-sufficient while meeting the workforce needs of local organizations. Learn more here.
If you are a non-profit, government agency, or educational institution and need help with clerical or other tasks, contact us! There is no cost for your participation; you get assistance you need to help your business move forward while helping these individuals get better acclimated to the workforce.
Employability Assessment
In partnership with the Department of Human Services, 691 St. Paul is an Assessment Center, working with public assistance recipients to evaluate each client’s past, present, and future employment goals, and to assign clients to activities to help them reach their goals.
Individual Training Grant Program
RochesterWorks provides up to $6,000 to Monroe County residents (or dislocated workers laid off by Monroe County employers) who demonstrate they cannot maintain employment or improve their employment status with their current skills.
Grants are awarded, in part, based on how well the training will prepare you to secure suitable, full-time employment in an in-demand occupation. Many colleges, universities, vocational schools, and training institutions are eligible for funding. You may have to meet specific income guidelines to qualify. Please note, all guidelines and funding are subject to change at any time based on local policy changes and the availability of WIOA funds.
An information session is required for any individuals interested in pursuing Workforce Innovation and Opportunity Act funding for training. See here for details on how to get started.
Youth Career Center
Services
This location serves youth ages 14-24 as a comprehensive service center. This is the headquarters for RochesterWorks youth programming.
Our services include an on-site resource room, one-on-one advising from knowledgeable staff, and programs like Summer Youth Employment Program (SYEP) and Navigator. Learn more here.
